Process optimisation consulting HamburgProcesses that run faster, simpler and cheaper.
Our process optimisation consulting in Hamburg shows where time, money and patience get lost – and removes it. Together with the people who work with the processes every day, we map your processes, find the bottlenecks, design a lean target process and put it into practice. Where it pays off, with digitalisation and AI.
Our process optimisation services
Four steps from today’s process to a measurable improvement. You can start with a single process.
Process mapping
See how it really works.
- Workshops with people from all functions
- Make flow, interfaces and responsibilities visible
- Capture lead times, errors and costs
- A process picture everyone understands
Result: A shared picture of the current process – without sugar-coating.
Find the bottlenecks
Start where it matters most.
- Waiting times, loops and duplicate work
- Causes instead of symptoms
- Customer view: what really counts?
- Prioritise levers by impact and effort
Result: A clear list of the improvements with the biggest value.
Design the target process
Simpler, faster, clearer.
- Remove, merge and simplify steps
- Clear roles and decision rules
- Digitalisation and AI where they pay off
- Metrics for the new process
Result: A lean target process the people involved designed themselves.
Implement and embed
Until the impact is measurable.
- Implementation plan with owners
- Pilot in one area, then roll out
- Training and support for the teams
- Measure impact and adjust
Result: Measurably shorter lead times, fewer errors, lower costs.
How we work
Processes are improved by the people who live them every day. We bring structure, pace and a clear outside view.
The people involved take part
Those who work in the process know the hurdles best – and carry the solution later.
Simplify first, then digitalise
A bad process does not get better digitally. So we clean up first.
Start small, show impact fast
A well-chosen pilot shows what is possible within a few weeks.
Measured, not felt
Before and after in numbers: lead time, error rate, costs.
When process optimisation pays off
- Processes take too long, and customers notice.
- Your company has grown, but the processes have not.
- Teams rely on workarounds and spreadsheets.
- You want to cut costs without compromising quality.
- A digitalisation or AI rollout is coming up.
Experience from more than 1.000 workshops
Strategy, processes and change for leadership teams in mid-sized companies and corporations.
Selected clients
Want AI to speed up your processes even more? See our AI consulting.
Your process optimisation consultants in Hamburg
Oliver Pasdzior brings experience from project management, efficiency programmes and change; Joern Steinz designs the workshops in which teams improve their own processes. The result: processes that work and that people actually follow.
Joern Steinz (MBA)
Founder, strategy, innovation and OKRs
Has facilitated more than 1.000 workshops since 2014 and has supported companies with OKRs since 2019. Formerly a consultant at Accenture and in corporate development at XING and freenet Group, MBA from EADA Business School Barcelona. He helps leadership teams turn many options into a few clear priorities.
Oliver Pasdzior
Strategy, leadership and transformation
An experienced project manager who knows change above all from its human side: ownership, collaboration and trust decide whether decisions hold. He guides leadership teams through difficult discussions to a shared view, clear decisions and real accountability.
Related services
Project management consulting
Projects that land on time, on budget and with the customer.
Project management consulting →Portfolio management
Fewer projects at once, more projects delivered.
Portfolio management consulting →AI consulting
Artificial intelligence that pays off in daily work.
AI consulting Hamburg →Management consulting
Our full consulting portfolio in Hamburg.
Management consulting Hamburg →Questions about process optimisation
What is process optimisation?
Process optimisation means designing a company’s processes so they run faster, simpler, cheaper and with fewer errors. With us that includes mapping the current process, finding bottlenecks, designing a new target process and supporting implementation.
Which processes do you optimise?
Mainly business processes in administration, sales, service, purchasing and at the interfaces between functions – for example from quote to invoice or from request to approval.
Do we need new software?
Usually not as a first step. Often the biggest gain comes from removing steps and clarifying responsibilities. Where digitalisation or AI pays off, we show it concretely.
How long does process optimisation take?
For a single process, first results are often visible within a few weeks. Larger initiatives we plan in stages with a pilot.
Do you only work in Hamburg?
We are based at Georgplatz in Hamburg and work across Europe, on site or online, in English or German.
Let’s make your processes faster
Tell us where you stand and what you want to achieve. In a first call we clarify the best way in – no obligation, on equal terms.
Consultants Hamburg
Georgplatz 1, 20099 Hamburg, two minutes from Hamburg Central Station
Working across Europe, including Amsterdam, Berlin, Brussels, Hanover, Munich, Stuttgart and Vienna